One thought on “What is a typical average email response time?

  1. Arti says:

    Our own study has found that the average professional email response time is 3h 50m 58s when weekends and holidays are excluded, and when only work hours are considered. For starters, let’s review a few response time statistics. This is a complicated question to answer. There are a number of ways to look at the normal email response time, across the board. The type of email and its context matters a lot. alternative studies have found varying answers to this question. If you use Outlook, you can use MyAnalytics, which is part of the Microsoft Office 365 productivity suite. If you use Gmail or G Suite, you can use a third-party tool like EmailAnalytics.

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